Solved: Cancel contract

Anonymous · ‎17-02-2017

What are the options for cancelling my contract, I took out a 2yr contract on Friday 13th January however I was given a work phone when I started my new job so I'm now paying £48 a month for a phone I no longer use/need

MI5 · ‎17-02-2017

Your only option is to pay off the device plan and cancel the airtime.
It's free to cancel the airtime and you can sell the phone once you've paid for it to recoup some money.
This is assuming you have a refresh contract?
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎17-02-2017

Your only option is to pay off the device plan and cancel the airtime.
It's free to cancel the airtime and you can sell the phone once you've paid for it to recoup some money.
This is assuming you have a refresh contract?
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎17-02-2017

Where did you get the contract from?

O2

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