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Can't use data roaming in France after actives travel EU!

Anonymous
Not applicable
Can't go internet in France. I've called the customer centre to active the travel EU services. But still can't use. Please anybody have some ideas?
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viridis
Level 56: Guvnor
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Choose a different French provider in settings, cellular, network selection (I think)
Change from auto to one of the other providers.
Could also be an apn issue on your iPhone.
http://www.geeksquad.co.uk/articles/o2-apn-settings

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viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:
Choose a different French provider in settings, cellular, network selection (I think)
Change from auto to one of the other providers.
Could also be an apn issue on your iPhone.
http://www.geeksquad.co.uk/articles/o2-apn-settings
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MI5
Level 94: Supreme
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Registered:
Make sure you have data roaming turned on.
Turn phone off and back again after.
Try a manual network selection and choose a different network to the one you are connected to now.
Also, are you contract or PAYG?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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