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on 20-05-2021 23:30
I can't send messages or calls, but can receive them. I tried the sim on a different phone and it worked fine. I'm using the iPhone 7 Plus and it seems like it thinks I have no credit, but I'm using one of the big bundles, so it should work. When I try calling *#5005*7672# it says: Error performing request. Unknown Error. What do I do?
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on 20-05-2021 23:34
Contact Apple to check the phone
https://www.apple.com/uk/retail/geniusbar/
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on 20-05-2021 23:34
Contact Apple to check the phone
https://www.apple.com/uk/retail/geniusbar/
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 20-05-2021 23:41
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on 20-05-2021 23:41
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on 21-05-2021 07:08
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on 21-05-2021 07:08
You said the SIM works in another phone so that means your account and SIM are ok.
That only leaves the phone settings if Apple are correct.
I'd connect the phone to iTunes on your PC or Mac and take a full backup.
Then completely reset the phone.
During this process, the software will be checked for updates and also the O2 carrier file.
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on 21-05-2021 08:35
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on 21-05-2021 08:35
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on 21-05-2021 08:41
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on 21-05-2021 08:41
So it has to be a faulty phone @yes1
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