This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Can't receive calls or make calls.

Go to solution
Anonymous
Not applicable

on ‎07-07-2014 20:29

on ‎07-07-2014 20:29

Hi guys, I just recently had additional charges to my monthly bill, so O2 stopped me for receiving or making calls. So basically can't do anything with the phone without wifi, I paid all the bills but still can't make or receive calls. I have switched off my phone a lot already. If anyone knows any other thing I can do.
Message 1 of 6
5,732 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 153183 Posts
  • 653 Topics
  • 29232 Solutions
Registered:

on ‎07-07-2014 20:48

on ‎07-07-2014 20:48

If you have only just paid today it may come back online at midnight as the system updates then....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 6
5,702 Views
0 Kudos
5 REPLIES 5

Go to solution
Anonymous
Not applicable

‎07-07-2014 20:33 - edited ‎07-07-2014 20:35

‎07-07-2014 20:33 - edited ‎07-07-2014 20:35

You need to contact Cs to have services turned back on.

http://www.o2.co.uk/contactus

From a landline 0344 8090202 Standard UK Rate

Or use some bodies phone that has an O2 sim in it and dial 202

Last resort : online Live Chat
Message 2 of 6
5,727 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 153183 Posts
  • 653 Topics
  • 29232 Solutions
Registered:

on ‎07-07-2014 20:48

on ‎07-07-2014 20:48

If you have only just paid today it may come back online at midnight as the system updates then....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
5,703 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎07-07-2014 21:14

on ‎07-07-2014 21:14

Alright.... Thank you
Message 4 of 6
5,674 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

on ‎07-07-2014 21:15

on ‎07-07-2014 21:15

No problem.

slight_smile
Message 5 of 6
5,672 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 153183 Posts
  • 653 Topics
  • 29232 Solutions
Registered:

on ‎07-07-2014 21:23

on ‎07-07-2014 21:23

Fingers crossed for you slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
5,659 Views
0 Kudos
Related Content
Top