Can't receive calls from some numbers

[jonsie Level 94: Supreme]

Wat service are you not getting @DISGRUNTLEDSY

[Cleoriff Level 94: Supreme]

@DISGRUNTLEDSY

If it's a network issue, then download the app (if you haven't already)  and report it through there.

https://www.o2.co.uk/apps/my-network

Otherwise you may wish to make a complaint https://www.o2.co.uk/how-to-complain

Best of luck

[VickiKL]

I have exactly the same problem. People on the Vodafone net work can't ring me but they can text me and I can ring them back. Anyone else on any other network can ring me.

[jonsie Level 94: Supreme]

It must be a network problem then. Hopefully O2 know about it and will respond by fixing it.

[mattp]

Hi

did you get this resolved - I have the same issue and O2 been round the houses twice and this is still not working. Now even trying to use PAC code generated by o2 doesn't work, so can't even leave the network...

[Lets-sort-it]

Did you get your problem solved? I have the same issue that some numbers can't call me. Some landlines and some mobile numbers. I checked the blocked numbers etc. but nothing. I don't even get a missed call message. I am told that when they ring my number there is a kind of long beep, similar to when the line is engaged and then the connecton breaks up. 

[gmarkj]

Are you using an iPhone with an eSim @Lets-sort-it?
If yes, try getting a new QR code to do an eSim swap to see if that fixes it..

[Lets-sort-it]

Thank you for your reply, no I don't use an IPhone, I have a Samsung Galaxy S5Mini. 

[gmarkj]

Are you in the same place each time? Wondering if there is no network or limited coverage when they call...

[Lets-sort-it]

Yes, I am in my house but I checked the Network and it says no problems.