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Can’t make or receive calls on new phone! Please help!

Laura79
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on ‎24-09-2021 17:18

on ‎24-09-2021 17:18

Can’t make or receive calls on new phone! Please help!

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madasaf1sh
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on ‎24-09-2021 17:47

on ‎24-09-2021 17:47

@Laura79 

 

Is this an upgrade or new contract?

 

If an upgrade did you use the replacement sim card or your old sim.. If a new sim, just use your old sim in the phone

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
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on ‎24-09-2021 20:40

on ‎24-09-2021 20:40

@Laura79 

Do a sim swap to activate the new 5g sim so you can get 5g in serviced areas Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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