Can't check emails /internet away from home

Anonymous · ‎04-11-2014

Can't send /rec iMessages or check internet except at home , recently changed to sim only

MI5 · ‎04-04-2012

Check your apn's against those here http://www.geeksquad.co.uk/articles/o2-apn-settings#iPhone and also try resetting your network settings.
Check also you have the correct data connection in your My O2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

MI5 · ‎04-04-2012

Apologies, I forgot this help thread here too http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/54...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Anonymous · ‎04-11-2014

Hi

check that air plane mode is not on.

If you used the iPhone before going to sim only then you should still be on idata settings.

Ring O2 on 202 to double check.

Welcome to the O2 Community

Apple

Can't check emails /internet away from home

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