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Can't check emails /internet away from home

Anonymous
Not applicable
Can't send /rec iMessages or check internet except at home , recently changed to sim only
Message 1 of 4
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MI5
Level 94: Supreme
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Registered:
Check your apn's against those here http://www.geeksquad.co.uk/articles/o2-apn-settings#iPhone and also try resetting your network settings.
Check also you have the correct data connection in your My O2 http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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MI5
Level 94: Supreme
  • 143403 Posts
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  • 27489 Solutions
Registered:
Apologies, I forgot this help thread here too http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/54...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
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Anonymous
Not applicable

Hi

 

check that air plane mode is not on. 

 

If you used the iPhone before going to sim only then you should still be on idata settings. 

 

Ring O2 on 202 to double check. 

Message 4 of 4
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