cancel
Showing results for 
Search instead for 
Did you mean: 

Can not make or receive calls on new iPhone 11

Linda9
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

can not make or receive calls 

Message 1 of 4
63 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 107733 Posts
  • 794 Topics
  • 5755 Solutions
Registered:

@Linda9 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

*The Game Is On*

Girl in a jacket
Message 2 of 4
58 Views

MI5
Level 94: Supreme
  • 123998 Posts
  • 612 Topics
  • 20082 Solutions
Registered:

@Linda9 

Try using your old sim in the new phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 4
53 Views

Martin-O2
Community Manager
Community Manager
  • 7881 Posts
  • 741 Topics
  • 93 Solutions
Registered:

@Linda9 did you manage to get this sorted or do you still need some assistance? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
33 Views