Can not make or receive calls on new iPhone 11

Linda9 · ‎11-11-2021

can not make or receive calls

Cleoriff · ‎11-11-2021

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

MI5 · ‎11-11-2021

@Linda9

Try using your old sim in the new phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎16-11-2021

@Linda9 did you manage to get this sorted or do you still need some assistance?

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