cancel
Showing results for 
Search instead for 
Did you mean: 

Can I buy just a new phone only since I am a customer already

Ed5
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Can you just upgrade phone only since you have a air time contact?

Message 1 of 3
436 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Ed5 

You must take a new airtime contract when you upgrade your phone, unless you buy the phone outright.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 3
432 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Ed5 

You must take a new airtime contract when you upgrade your phone, unless you buy the phone outright.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
433 Views

anticpated
Level 30: Meditator
  • 3412 Posts
  • 164 Topics
  • 53 Solutions
Registered:

Although the device cost is separate, you would need to pay off the device in full and use the airtime. Or just purchase device on its own. And go SIM only.

Samsung Galaxy S10, Samsung Galaxy S21 Ultra
Message 3 of 3
402 Views