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Calling and messaging abroad

Anonymous
Not applicable

on ‎28-07-2017 09:45

on ‎28-07-2017 09:45

My phone doesn't work when I go abroad. It says I have no service all the time. Why does this happen? I should be able to use my phone abroad.

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Cleoriff
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on ‎28-07-2017 09:48

on ‎28-07-2017 09:48

Hi @Anonymous What country are you in? Have you tried searching for another network?

Veritas Numquam Perit

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MI5
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on ‎28-07-2017 09:54

on ‎28-07-2017 09:54

Have you got international use enabled on your account?
Are you contract or PAYG?
Which country are you in?
Anything else that might help us to help you?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎03-08-2017 13:26

on ‎03-08-2017 13:26

Hi @Anonymous How are you doing? Are you still having issues with your phone abroad?

If you provide some additional info as mentioned above maybe the community could give you a bit more information that might help you out. slight_smile

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