cancel
Showing results for 
Search instead for 
Did you mean: 

Bought new Iphone X - Hate it want to return it can I do this if ive had it for 4 weeks

Anonymous
Not applicable

I upgraded my iphone to the new Iphone X but to be honest i miss my old iphone plus and i dont feel like the iphone x is worth the money im goign to be paying on it. I was wondering if i am able to return it

Message 1 of 7
3,623 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 153258 Posts
  • 653 Topics
  • 29248 Solutions
Registered:
Sell it or recycle it and use the money to pay off your device plan.
You can then cancel the airtime for free by giving 30 days notice.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 4 of 7
3,604 Views
6 REPLIES 6

Cleoriff
Level 94: Supreme
  • 131011 Posts
  • 838 Topics
  • 7611 Solutions
Registered:

@AnonymousYou have 14 days to change your mind...so as long as you are within that time frame you can return it. Follow the advice in this link  https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
3,618 Views

Anonymous
Not applicable

Hi

 

Thanks for the reply but nope sadly not ive had it over 4 weeks

Message 3 of 7
3,606 Views

MI5
Level 94: Supreme
  • 153258 Posts
  • 653 Topics
  • 29248 Solutions
Registered:
Sell it or recycle it and use the money to pay off your device plan.
You can then cancel the airtime for free by giving 30 days notice.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
3,605 Views

jonsie
Level 94: Supreme
  • 97312 Posts
  • 615 Topics
  • 7215 Solutions
Registered:

You will get a good price for it especially so near Christmas. 

Message 5 of 7
3,577 Views

MI5
Level 94: Supreme
  • 153258 Posts
  • 653 Topics
  • 29248 Solutions
Registered:
I’ve seen them go for more than lost price, such is the demand for them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
3,574 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hi @Anonymous sorry to hear that you didn't like your new phone in the end. 😞 Please let us know if you have any further questions that the community could advise with?

Message 7 of 7
3,494 Views