cancel
Showing results for 
Search instead for 
Did you mean: 

Bought new Iphone X - Hate it want to return it can I do this if ive had it for 4 weeks

Anonymous
Not applicable

I upgraded my iphone to the new Iphone X but to be honest i miss my old iphone plus and i dont feel like the iphone x is worth the money im goign to be paying on it. I was wondering if i am able to return it

Message 1 of 7
2,750 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 128140 Posts
  • 614 Topics
  • 22488 Solutions
Registered:
Sell it or recycle it and use the money to pay off your device plan.
You can then cancel the airtime for free by giving 30 days notice.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 4 of 7
2,731 Views
6 REPLIES 6

Cleoriff
Level 94: Supreme
  • 112394 Posts
  • 801 Topics
  • 6692 Solutions
Registered:

@AnonymousYou have 14 days to change your mind...so as long as you are within that time frame you can return it. Follow the advice in this link  https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
2,745 Views

Anonymous
Not applicable

Hi

 

Thanks for the reply but nope sadly not ive had it over 4 weeks

Message 3 of 7
2,733 Views

MI5
Level 94: Supreme
  • 128140 Posts
  • 614 Topics
  • 22488 Solutions
Registered:
Sell it or recycle it and use the money to pay off your device plan.
You can then cancel the airtime for free by giving 30 days notice.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 7
2,732 Views

jonsie
Level 94: Supreme
  • 87289 Posts
  • 595 Topics
  • 5266 Solutions
Registered:

You will get a good price for it especially so near Christmas. 

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 5 of 7
2,704 Views

MI5
Level 94: Supreme
  • 128140 Posts
  • 614 Topics
  • 22488 Solutions
Registered:
I’ve seen them go for more than lost price, such is the demand for them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 7
2,701 Views

Marjo
Former Staff
  • 7880 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hi @Anonymous sorry to hear that you didn't like your new phone in the end. 😞 Please let us know if you have any further questions that the community could advise with?

Message 7 of 7
2,621 Views