on 12-09-2013 13:56
on 12-09-2013 13:56
Hi
It would appear that Apple as not offically listed the the iPhone 5c/s for use on on teh O2 4G network -can O2 explain in clear term why this as happen?
My undersanding, something to do with the user setting - Vodafone have manage to sort this issue out, why have O2 not?
Your offering a fiver off customer billing for 1 month how do you arrive at a fiver why not £2.50 or a tenner?
All this money invested in 4G and you have been unable to ensire user can use the network when product become avaiable. What worse you hide and fail to be honest and upfront. look at teh landing page for O2 there nothing there telling customers their iphone is unlikely to work on 4G when they receive it.
Lee
Solved! Go to Solution.
13-09-2013 09:12 - edited 13-09-2013 09:13
13-09-2013 09:12 - edited 13-09-2013 09:13
on 13-09-2013 09:29
on 13-09-2013 09:29
the pre order page has this just below the picture
You'll be able to connect to the O2 4G network on iPhone 5s and iPhone 5c in a few weeks. We'll let you know when it's on.
When you buy iPhone 5s and iPhone 5c on our 4G tariff, you'll get £5 off your bill for the first month. Until then, you can still
use all the data that comes with our 4G tariff and enjoy enhanced versions of O2 Tracks and Priority Sports on our 3G network.
So as the pre orders went live this morning o2 are being upfront.
As always it pays to wait until the day o2 make something live on the website.
on 13-09-2013 09:30
on 13-09-2013 09:30
@Anonymous wrote:
I'm assuming Apple wouldn't entertain such a question from an end user.
Love to be at 02 HQ as a fly on the wall when they are liaising with Apple HQ !
I'm sure you're right, but there's absolutely no point in repeatedly asking the same question here when it's already been answered in the same thread.
on 13-09-2013 09:40
on 13-09-2013 09:40
on 13-09-2013 15:29