Ask about my order

[Kamilia]

Hello good evening i just wanna ask how long it goona take time when you order a phone online I waiting for over  3 weeks now please can you help me 

[madasaf1sh · Accepted solution]

@Kamilia 

If its an iPhone, there are severe constraints on these due to Apple prioritising there own sales channels, and that some of the factories in China have sent a lot of staff home due to the Chinese Governents rules on Covid. 

If you contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

[Arasheed]

Contact o2 here Guide: How to find help & contact O2 check your my o2 app and track delivery there or speak to an agent