Solved: Apple

Dale4 · ‎04-02-2022

Can anyone help pleeze! I have forgotten my Apple password and to change it they send a mobile number with last two numbers which is an old mobile number, it won’t let me update mobile number so I am going around in circles. I can’t add any new apps etc and this has effected my use of my mobile

MI5 · ‎04-02-2022

@Dale4

O2 can't help with that unfortunately.

Apple advice here https://support.apple.com/en-gb/HT201487

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-02-2022

@Dale4

O2 can't help with that unfortunately.

Apple advice here https://support.apple.com/en-gb/HT201487

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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