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Apple watch

Gemma21
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I have an Apple Watch which is non cellular linked to my iPhone and I just bought my daughter an Apple Watch which is cellular both watches were bought from Apple. I have linked my daughters watch to my phone but when I try to set up data on the plan i am unable to do this and it has this message below the option ‘The O2 account on this iPhone cannot be used to add a data plan to “Emily’s Apple Watch“.
For more information about Apple Watch data plans visit https://www.apple.com/watch/cellular.’


I have a sim only 12 month contract with 02. Can someone help with this please I am

getting nowhere on the live chat and waiting on hold for an hour before hanging up when trying to talk to someone about it. 

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madasaf1sh
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@Gemma21 

 

You can only have one Apple Watch linked to your iPhone at a time, you cant have one Non Cellular and One Cellular.

 

The apple watch will be linked to your phone number for all texts and calls, so your daughter will get all your texts and phone calls. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Gemma21
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A784F224-1504-4F95-9435-72E55BE5E9CC.png

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madasaf1sh
Level 66: Unequalled
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@Gemma21 

 

You can only have one Apple Watch linked to your iPhone at a time, you cant have one Non Cellular and One Cellular.

 

The apple watch will be linked to your phone number for all texts and calls, so your daughter will get all your texts and phone calls. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Gemma21
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C1426CCE-736F-4623-8689-1DF611AA7E1D.png

just looked into this a bit further and looks like 02 don’t support the family set up and only EE do in the uk 😞. Would it work if I bought another 02 sim and put this into my iPhone would it then allow me to click the set up data and add that one to my daughters watch? 

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Gemma21
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Or will I need to buy an iPhone and get a plan with a supporting network provider then and link the watch the this iPhone. 

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MI5
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@Gemma21 

You will need a separate iPhone with an O2 monthly sim to set up the cellular functions.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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