Apple watch

[General9]

Hi I ordered a Apple Watch on my account last night and not heard or received anything. Can you tell me where we’re at with it please

[General9]

Hello

[Cleoriff]

Hi @General9 

You'll need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.