06-08-2013 12:23 - edited 06-08-2013 12:24
and direct apple link
iPad Pro 256gb refresh
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
on 06-08-2013 12:36
Sorry, the cynic in me sees this as another ploy by Apple to get even more money out of the iSheep.
"Reports" of a one person being electrocuted, and Apple are happy to take the third party charger you have already bought off of you and then charge you another £10 pounds of your money to buy a genuine one.
If there was worldwide hysteria that people were being electrocuted, burned or their iPhones were exploding then yes I would understand, but at the moment it just looks like Apple trying to get their paws on peoples money for a product they already have a cheaper alternative for.
on 06-08-2013 14:28
If someone wants to cut corners and buy a fake accessory, then it's a risk they are deciding to take.
Apple don't have to do anything legally I would of thought ,but in the ideals of Customer Service they are seen as doing something.
I just hope the family of the person who died challenge the company that sold the charger in the first place.
on 07-08-2013 14:37
The ios 7 software wont allow you to use non apple related products, it tells you when you plug it in that its not certified and wont charge.
Not strictly true:
"The iOS 7 fix involves popping up a user dialogue when a connected "computer" requests a UDID. This allows a user to refuse the request (if, say they realize it comes from a malicious charger) or accept it (if the request comes from their development machine). If a user foolishly approves the request from a malicious charger, not understanding what it means, iOS 7 remains every bit as vulnerable as past versions."
Which means you can still use third-party chargers, but iOS7 will ask you if you want to connect it.
on 07-08-2013 14:41
Also interestingly, I have been doing some research into the electric shock issue. From various stories across the web, the woman who died bought the charger from an Apple Store and had just left the bath to answer the phone while it was charging.
The cinic in me over this "amnesty" of third-party chargers has returned...
on 08-08-2013 15:24
It does tell you when you plug in anything that is not apple related that it is not certified and even when you accept it, it will allow for a few seconds and then switch off. it doesnt just do it on a cable, which I have tried several. it also doesnt charge my battery back for more than 3 seconds even tho I still accepted it to do so.
on 08-08-2013 15:41
I remember reading a write up for this.
Obviously I've not been able to check this out but it shows 3rd party suppliers are already looking at this.
on 12-08-2013 21:47
Personally, I think its a responsibly thing for Apple to do.
Too be honest Apple didn't need to do anything as it was a fake charger that the electrocution was from.
It's a bit much expecting Apple to say "we'll take your fake charger and replace it free of charge". Only natural they will charge you for it, albeit at a lesser price, they are a business after all.
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