Apple Watch

[Bibson]

Hi just joined o2 and am a little confused about the apple watch airtime plan, I purchased the esim plan today (£5) a month, in the contract it states the tariff as 500 mins , 1GB date etc. now I was under the impression the esim plan was connected to my o2 mobile plan and just used the minutes, data etc from the mobile phone plan? Could someone please give me a little more info, thanks 

[MI5]

@Bibson 

The Apple watch plan uses your phones allowances https://www.o2.co.uk/termsandconditions/mobile/watch-airtime-plan-terms

Sounds like you have the android watch plan which is a standalone plan.

[Bibson]

That’s exactly what it thought once I received the contract info email, now I explained to the sales team exactly what the airtime plan was for, I have an iPhone already on another network so switch to o2 sim only deal fir the iPhone with the airtime add on for my watch 

[MI5 · Accepted solution]

You need to call sales and question it @Bibson 

Call them on 0800 081 0255

[Bibson]

Will do thanks 🙏 

[MI5]

Welcome