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Apple Watch series 6

Sisyphus01
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Hi,I can’t receive calls on my apple cellular Watch when I’m away from My Apple x phone,can make calls ok,any idea how to fix this?
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Sisyphus01
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Thanks everyone,sorted now, had to go into 02 shop and reset the watch and reactivate the cellular data,now it’s seems fine.

View solution in original post

Message 13 of 13
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MI5
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@Sisyphus01 

Settings >Phone >Calls on other devices and check it's on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 13
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Sisyphus01
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Hi,thanks it is on,but only mentions my iPad & iMac not the watch,sorry any other ideas?
Message 3 of 13
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MI5
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Have you checked in phone settings in the watch app too @Sisyphus01 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 13
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Sisyphus01
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Yes just says mirror my iPhone
Message 5 of 13
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L_W_Ward
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I have two watches and both ring at the same time as my watch when I’m wearing one. One is a S5 Titanium for fancy things the other is a series 6 for sports and running. Both cellular.

It won’t show up on calls on other devices as the Apple Watch and iPhone share the cellular connection via pairing.

If your watch is Wi-fi only make sure you are within reach of your phone or the same Wi-fi network.

If it’s cellular check the mobile connection on the Apple Watch. It should be fine and ring at the same time as your phone. On this occasion the phone and watch share a connection dispite both sims having a separate number.

iPhone 12 Pro,
iPad Pro 12.9 2018,
Apple Watch Series 6 Sport (Bluey),
Airpod Pro,
Apple TV 4K,
Message 6 of 13
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L_W_Ward
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FE991966-7A22-457E-A185-473AD17E4933.png

iPhone 12 Pro,
iPad Pro 12.9 2018,
Apple Watch Series 6 Sport (Bluey),
Airpod Pro,
Apple TV 4K,
Message 7 of 13
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L_W_Ward
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That’s an example of what I see. Apple Watch is seperate
iPhone 12 Pro,
iPad Pro 12.9 2018,
Apple Watch Series 6 Sport (Bluey),
Airpod Pro,
Apple TV 4K,
Message 8 of 13
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Sisyphus01
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Thank you,the watch works fine for taking & Making calls when its with my phone but when the watch is away from the phone it can only make calls and not receive them,any ideas?

Message 9 of 13
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MI5
Level 94: Supreme
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@Sisyphus01 

Have you set up the data plan for the watch?

It's an extra £5 per month and uses the integrated eSim?

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 10 of 13
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