cancel
Showing results for 
Search instead for 
Did you mean: 

Apple Watch screen frozen

Clare16
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My Apple Watch screen keeps freezing, the screen only shows a small amount of the total

screen as it has become enlarged. I can’t turn it off either. Up until now, I’ve just let the battery run out, then recharge it and turn it in again but there is clearly something wrong with it. Any advice? 

Message 1 of 5
779 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 129144 Posts
  • 836 Topics
  • 7605 Solutions
Registered:

@Clare16  You might be better giving Apple a call https://www.apple.com/uk/retail/geniusbar/ 

If the can't help then contact O2 via message on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 5
775 Views
4 REPLIES 4

Cleoriff
Level 94: Supreme
  • 129144 Posts
  • 836 Topics
  • 7605 Solutions
Registered:

@Clare16  You might be better giving Apple a call https://www.apple.com/uk/retail/geniusbar/ 

If the can't help then contact O2 via message on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
776 Views

Clare16
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you. I’ll give that a go. 

Message 3 of 5
772 Views

Cleoriff
Level 94: Supreme
  • 129144 Posts
  • 836 Topics
  • 7605 Solutions
Registered:

Best of luck @Clare16 👍

Veritas Numquam Perit

Girl in a jacket
Message 4 of 5
770 Views

MI5
Level 94: Supreme
  • 152470 Posts
  • 651 Topics
  • 29104 Solutions
Registered:

@Clare16 

Double tap on the screen with 2 fingers to reduce / increase the zoom level.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
756 Views