cancel
Showing results for 
Search instead for 
Did you mean: 

Apple Watch not connecting to cellular

Mary81
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My watch was reset now it won’t let me sync up my data plan. Keep getting error code 30. Can someone help as I just keep getting told to reset and pair again.

Message 1 of 5
1,623 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Mary81 wrote:
My watch was reset now it won’t let me sync up my data plan. Keep getting error code 30. Can someone help as I just keep getting told to reset and pair again.

@EmilieT ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
1,619 Views

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

@Mary81 I can get someone on my end to look into how to get that sorted for you - I'll need a few more details first so will send you a Private Message shortly slight_smile

 

@MI5 Cheers for the mention!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 5
1,615 Views

jezza1234
Level 12: Nimble
  • 339 Posts
  • 24 Topics
  • 7 Solutions
Registered:

You have probably done this but have you made sure your phone has been updated to the latest network seetings. It has known to cause connection issues if it hasn't

Message 4 of 5
1,598 Views

PhoneChanger
  • 1343 Posts
  • 65 Topics
  • 101 Solutions
Registered:
Did you have the data plan before you reset your watch? if so do you not select a different option (move data plan) when you set up the watch rather than try and set up a new one?
Message 5 of 5
1,566 Views