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Apple Watch not connecting to cellular

Mary81
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on ‎09-09-2019 12:07 - last edited on ‎09-09-2019 13:46 by

on ‎09-09-2019 12:07 - last edited on ‎09-09-2019 13:46 by

My watch was reset now it won’t let me sync up my data plan. Keep getting error code 30. Can someone help as I just keep getting told to reset and pair again.

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MI5
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on ‎09-09-2019 12:34

on ‎09-09-2019 12:34

@Mary81 wrote:
My watch was reset now it won’t let me sync up my data plan. Keep getting error code 30. Can someone help as I just keep getting told to reset and pair again.

@EmilieT ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎09-09-2019 13:45

on ‎09-09-2019 13:45

@Mary81 I can get someone on my end to look into how to get that sorted for you - I'll need a few more details first so will send you a Private Message shortly slight_smile

 

@MI5 Cheers for the mention!

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jezza1234
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on ‎09-09-2019 14:52

on ‎09-09-2019 14:52

You have probably done this but have you made sure your phone has been updated to the latest network seetings. It has known to cause connection issues if it hasn't

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PhoneChanger
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on ‎11-09-2019 08:03

on ‎11-09-2019 08:03

Did you have the data plan before you reset your watch? if so do you not select a different option (move data plan) when you set up the watch rather than try and set up a new one?
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