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Apple Watch mobile data

Jonah885
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Got Apple Watch 5 and iPhone 11 Pro , when I click mobile data it comes up oops a problem code 04
I’ve gone through o2 online and followed there instructions but still same
Thanks
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MI5
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@Jonah885 

Set up the data plan from the watch setup routine and it will walk you through buying an airtime plan.

https://www.o2.co.uk/help/phones-sims-and-devices/apple-watch

Open the Watch app on your iPhone and tap on ‘Mobile Data’.

Then tap ‘Set up mobile data’. You’ll be prompted to sign in with your My O2 username and password.

Once you’ve signed in, select your Apple Watch plan. Follow the steps on the screen to set up your Apple Watch Airtime Plan.

It can take up to 24 hours to activate, but sometimes it might take a little longer.

To check if your new Airtime Plan is active, open the Watch app on your iPhone and tap on ‘Mobile Data’. In the ‘Data Plan’ section, if you see O2 with the word ‘activating’ then you’ll have to wait a little longer for set up to complete. If you see O2 with an orange ‘i’ next to it, then you’re all set up.

 

If you have followed this and it still fails, you need to call customer service for help Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Jonah885
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I have done that but comes up code 04 error
thanks
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Cleoriff
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