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Apple Watch delivery issues

JA12
Level 1: Joiner
  • 1 Posts
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Registered:

I ordered and paid for an Apple Watch on 30th September and chose click and collect at a store. When I went to collect today, the store is closed for refurb!! (Why allow me to choose this store if it’s closed) This a gift and I need it this week. You took my money no problem 

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Enlli
Level 65: Ultra-cool
  • 6615 Posts
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This is not O2 but a community of customers 

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Or phone

Sales team, you can call them on 0800 081 0255

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Message 2 of 3
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Enlli
Level 65: Ultra-cool
  • 6615 Posts
  • 49 Topics
  • 1488 Solutions
Registered:

This is not O2 but a community of customers 

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Or phone

Sales team, you can call them on 0800 081 0255

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
734 Views

jonsie
Level 94: Supreme
  • 93250 Posts
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  • 6980 Solutions
Registered:

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Message 3 of 3
733 Views