Apple Watch contract stuck “activating”

[Vostick]

Any ideas how I get this resolved? I am on a monthly sim-only contract and have added Apple Watch for £5 per month. The status on my iPhone is “activating”. O2 services can’t see my contract online but I have received a contract via O2 text message.

[MI5 · Accepted solution]

@Vostick 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

[joshersratters]

I have exactly the same issue, tried calling O2 support twice, they have no idea how the data plan works on a Watch... Please help.

[gmarkj]

Same advice applies @joshersratters - you will have to keep on with customer services, either by using social media (links above) or calling 202 or 0344 809 0202.

[Caseynw03]

Did you get it sorted? Mine doing same 

[Oxonian]

@Caseynw03 

This thread was last updated in September, so you'll need to tag @Vostick and @joshersratters to have any hope of receiving a reply.  

[Tom31]

I have the same issue esim activation for two weeks no update yet on my Apple Watch Ultra is this normal?

[Oxonian]

@Tom31 

This might help :-

Activate Apple Watch Guide 

Please let us know how you get on. 

[Enlli]

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@Tom31 wrote:

I have the same issue esim activation for two weeks no update yet on my Apple Watch Ultra is this normal?

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Not normal but certainly  common