App apple

[Kostadin]

Hey I have some problems I need reset my account app because I don’t know why not open app with my account password and email is registered another account my app 

[pgn]

@Kostadin - Have you tried to login using a browser and this link: https://accounts.o2.co.uk/signin

It can work if the MyO2 app is playing up.

It could also be your account is being moved to the new 360 Billing system, then your app should work again after 24 to 48 hours.

Otherwise, as nobody here on the Forum can access your account, reach out to the O2 Social Media Team, details in the link just below this post. Good luck!

[Breanna]

Were you able to access your account @Kostadin?