on 08-08-2019 16:12
Ok @Russtie , happy to check for you. I'll drop you a Private Message here on the forum shortly to get a few additional bits of information to be able to pass this on.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
on 09-10-2019 00:18
Same issue with my apple watch series 4 (with iphone xs) and series 5 (with iphone 11 pro).
it would be great if i get this issue resolved here. Tried customer care but wasn't find any help.