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Airpods

Zeenat
Level 1: Joiner
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Hi, how do i go about in returning my airpods? Change if mind
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O2EmmaLouise
O2 Support
O2 Support
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Hi Zeenat,

 

You can return your AirPods providing they're unopened/unused within 14 days. Earphones (for hygiene reasons) are exempt from O2s 14 day change of mind policy.

 

If your headphones are unused, you can arrange a refund by contacting customer services on 03448090202 to arrange this. Customer services will send labelled packaging to return. Alternatively, if you purchased from a store, you can head back to your nearest O2 store to return.

 

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O2EmmaLouise
O2 Support
O2 Support
  • 254 Posts
  • 0 Topics
  • 28 Solutions
Registered:

Hi Zeenat,

 

You can return your AirPods providing they're unopened/unused within 14 days. Earphones (for hygiene reasons) are exempt from O2s 14 day change of mind policy.

 

If your headphones are unused, you can arrange a refund by contacting customer services on 03448090202 to arrange this. Customer services will send labelled packaging to return. Alternatively, if you purchased from a store, you can head back to your nearest O2 store to return.

 

View solution in original post

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