Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎31-01-2020

AirPods

How do I return AirPods I bought online?
Highlighted
Posts: 86,540
Topics: 729
Registered: ‎14-01-2013

Re: AirPods

[ Edited ]

@user2 

Follow the info here https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy 

You’ll need to package it up how you got it. That means using the original packaging and including any accessory or bundle packs. If you bought your device from an O2 shop you’ll need to return it there. If you ordered it online or over the phone, you’ll need to contact us.

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Community Manager
Posts: 6,831
Registered: ‎23-07-2014

Re: AirPods

Hey @user2 , hope you're doing well.

As it's been a few days since you posted about the AirPods, I just wanted to check if you managed to sort this out ok in the end? Smiley Happy

 

Cheers for the help above @Cleoriff thumbsup

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature