This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Air and phone plan

Go to solution
Anonymous
Not applicable

on ‎14-09-2013 17:16

on ‎14-09-2013 17:16

Ok so I'm abit confused about air time and phone plan just say iv picked both to add up to £42 is that what I'm paying for monthly?
Message 1 of 19
6,396 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Anonymous
Not applicable
In response to Anonymous

on ‎14-09-2013 18:11

on ‎14-09-2013 18:11

@Anonymous wrote:
Yes but people said they couldn't give me an answer until tarriffs are out and now they are out I could get an answer without calling them up

Why are you so against calling o2 Customer Services to obtain official advice on whats open to you ?

View solution in original post

Message 15 of 19
2,806 Views
0 Kudos
18 REPLIES 18

Go to solution
Anonymous
Not applicable

on ‎14-09-2013 17:30

on ‎14-09-2013 17:30

@Anonymous wrote:
Ok so I'm abit confused about air time and phone plan just say iv picked both to add up to £42 is that what I'm paying for monthly?

HI,

 

 

This was posted a little earlier why may help.

 

 

https://www.o2.co.uk/shop/refreshTariffs/apple/iphone-5s-16gb-gold/?is4G=true

Message 2 of 19
5,822 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

on ‎14-09-2013 17:35

on ‎14-09-2013 17:35

That link is totally irrelevant to my question... I'm asking something totally different... I said what is phone plan and airtime plan? Because the phone plan says you will pay £25 month and another bit shows £42? I know you cannot purchase the iPhone 5s but I was just clicking the airtime plan and phone plan that I'm going to choose when it's available but confused about the pricing cause it says il pay £25 a month then another bit says £42
Message 3 of 19
5,814 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎14-09-2013 17:47

on ‎14-09-2013 17:47

It says phone plan and airtime plan = £47 but it says your monthly payment will be £25 so what Am I paying... 25 or 47
Message 4 of 19
5,807 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

‎14-09-2013 17:53 - edited ‎14-09-2013 17:54

‎14-09-2013 17:53 - edited ‎14-09-2013 17:54

Your Airtime Plan:

Unlimited Minutes, Unlimited Texts,  1GB Dat £22.00

 

 

Your Phone Plan:

You'll have a one of cost of £0.00 and 24 monthly payments of £25.00

 

=

 

£47.00 (Your Airtime Plan + Phone Plan)

You'll have a one of cost of £0.00

 

So you will pay £47 a month.

 

The link i supplied shows you this.

 

 

 

 

Message 5 of 19
5,796 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

on ‎14-09-2013 17:54

on ‎14-09-2013 17:54

They are only showing prices on O2's 'Refresh' Tariff, it splits the cost of the phone from what you pay for minutes/data etc. It's meant to give more freedom in upgrading your phone whenever you want to.
Message 6 of 19
5,793 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

‎14-09-2013 17:55 - edited ‎14-09-2013 17:58

‎14-09-2013 17:55 - edited ‎14-09-2013 17:58

Well since I'm eligible for an upgrade what is lowest i could get with the £47 monthly one
Message 7 of 19
5,786 Views
0 Kudos

Go to solution
perksie
Level 69: Guiding Light
In response to Anonymous
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

‎14-09-2013 17:57 - edited ‎14-09-2013 18:00

‎14-09-2013 17:57 - edited ‎14-09-2013 18:00

You will have two contracts linked together, one for the airtime and one for the phone.

 

You must have both together to take out a Refresh contract.

 

You can learn all about Refresh and how it works here:

 

http://www.o2.co.uk/refresh

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 8 of 19
5,782 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to perksie

on ‎14-09-2013 18:03

on ‎14-09-2013 18:03

I'm eligible for an upgrade and if I upgrade to 5s and pick the plan to = £42 how much could I get of ?
Message 9 of 19
5,770 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

‎14-09-2013 18:04 - edited ‎14-09-2013 18:06

‎14-09-2013 18:04 - edited ‎14-09-2013 18:06

Havent you asked these type of questions in your previous threads ?

 

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Upgrade-Help-Plz/m-p/523384#M51618

Message 10 of 19
5,768 Views
0 Kudos
Top