Solved: Re: Add device to my account

Anonymous · ‎06-06-2017

I am attempting to add a device (my sons I Phone to my plan as its registered in my name) each time I try I get the code throguh to my mobile phone and it tells me this number is not registered to my account, but its my mobile number so I can't understand?

MI5 · ‎06-06-2017

You need to call customer service http://www.o2.co.uk/contactus as it sounds like a glitch in the system.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-06-2017

You need to call customer service http://www.o2.co.uk/contactus as it sounds like a glitch in the system.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎07-06-2017

Hi @Anonymous how are you doing? Please let us know how you get on and if you manage to sort out the issue?

Welcome to the community!

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