Hi can anybody help me here I fell on the way to work and when I arrived there I realised my drinks bottle had cracked and leaked into my bag my phone which was in a separate compartment didn't show any sign of being wet but would not switch on I have the iphone insurance 12.50 a month which covers me for accidental damage and water damage I am not a phone technician so when I rang o2 insurance they asked what happened to the iphone I said I wasn't sure (meaning it could of been struck as I fell and broke or water damage from the liquid that came from the bottle ) they voided my claim because of this and point blank refuse to help me ... Not even send me a claim form out isn't accidental damage some think you cant help doing ie accident can anyone give me any advice ....abbie
