Solved: APN settings for pay monthly iPhone 8

Paisley · ‎26-01-2019

Good morning,

I have just got a new iphone 8 on 02 pay monthly. I have googled and entered various different APN settings to be able to access my mobile data however i still cannot do this. I have reset the settings, i have turned the phone off and on etc but still cannot use the mobile data.

Please could someone tell me the correct APN settings for my device.

Thank you

Paisley

MI5 · ‎26-01-2019

@Paisley

Correct settings are here https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5... but if they don’t work you need to call customer service

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-01-2019

@Paisley

Correct settings are here https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5... but if they don’t work you need to call customer service

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

liggerz87 · ‎26-01-2019

You need to call customer services and ask them for the idata bolt on so data works

MI5 · ‎26-01-2019

Data will work without idata in uk It’s vvm and hotspot which won’t. The only time data is an issue is when abroad.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎28-01-2019

Good morning @Paisley, and welcome to the forum How are you getting on with this? Did the fino above help or do you need some more advice?

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