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on 26-01-2019 09:51
Good morning,
I have just got a new iphone 8 on 02 pay monthly. I have googled and entered various different APN settings to be able to access my mobile data however i still cannot do this. I have reset the settings, i have turned the phone off and on etc but still cannot use the mobile data.
Please could someone tell me the correct APN settings for my device.
Thank you
Paisley
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26-01-2019 10:07 - edited 26-01-2019 10:08
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26-01-2019 10:07 - edited 26-01-2019 10:08
Correct settings are here https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5... but if they don’t work you need to call customer service
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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26-01-2019 10:07 - edited 26-01-2019 10:08
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26-01-2019 10:07 - edited 26-01-2019 10:08
Correct settings are here https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5... but if they don’t work you need to call customer service
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 26-01-2019 13:29
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on 26-01-2019 14:06
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on 26-01-2019 14:06
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 28-01-2019 10:44
Good morning @Paisley, and welcome to the forum How are you getting on with this? Did the fino above help or do you need some more advice?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
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