Solved: 6splus randomly switching off

nevzy31 · ‎01-11-2016

Hi guys my iPhone 6splus randomly is switching itself off not all the time just every now and then it will it can be on as much as 40% as well no idea why it is doing this any help would be greatly appreciated or advice many thanks Neville .

Anonymous · ‎01-11-2016

Book a genius appointment with Apple to have it looked at

View solution in original post

MI5 · ‎01-11-2016

Try a reset by holding power and home until apple logo appears.
If that fails, backup to iCloud (important that it's iCloud) then factory reset. After that, restore from iCloud backup.
See how that goes for you first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎01-11-2016

Book a genius appointment with Apple to have it looked at

nevzy31 · ‎01-11-2016

I think that's what I will do I'll give them a call tomorrow many thanks guys.

nevzy31 · ‎12-01-2017

Just a quick update guys o2 actually swapped my phone for me so thanks o2.

Cleoriff · ‎12-01-2017

Excellent news @nevzy31

Veritas Numquam Perit

MI5 · ‎12-01-2017

Good to hear mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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