6splus randomly switching off

[nevzy31]

Hi guys my iPhone 6splus randomly is switching itself off not all the time just every now and then it will it can be on as much as 40% as well no idea why it is doing this any help would be greatly appreciated or advice many thanks Neville .

[MI5]

Try a reset by holding power and home until apple logo appears.
If that fails, backup to iCloud (important that it's iCloud) then factory reset. After that, restore from iCloud backup.
See how that goes for you first.

[Anonymous · Accepted solution]

Book a genius appointment with Apple to have it looked at

[nevzy31]

I think that's what I will do I'll give them a call tomorrow many thanks guys.

[nevzy31]

Just a quick update guys o2 actually swapped my phone for me so thanks o2. 

[Cleoriff]

Excellent news @nevzy31

[MI5]

Good to hear mate.