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6 months apple music

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Stu548
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on ‎10-07-2023 15:01

on ‎10-07-2023 15:01

When I bought a new Sim plan (27th June) it said I'd be eligible for 'up to 6 months Apple Music' however I've not been sent a code or anything to get this?

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MI5
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on ‎10-07-2023 15:38

on ‎10-07-2023 15:38

@Stu548 

Apple music cannot be added as an extra.

You need a code from O2 which should come by text message.

You'll need to chase O2 for it.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
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on ‎10-07-2023 15:10

on ‎10-07-2023 15:10

You need to add it as an extra

Guide: Adding and removing O2 Extras  

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎10-07-2023 15:38

on ‎10-07-2023 15:38

@Stu548 

Apple music cannot be added as an extra.

You need a code from O2 which should come by text message.

You'll need to chase O2 for it.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Stu548
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on ‎14-07-2023 12:22

on ‎14-07-2023 12:22

Thank you, now all sorted slight_smile

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MI5
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on ‎14-07-2023 13:27

on ‎14-07-2023 13:27

Welcome @Stu548 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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