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5s payment error

Anonymous
Not applicable
Is anyone else getting some eci5 transaction error when trying to buy 5s? I know 100% has the funds for it so idk what's going on.. I tried calling O2 they said they call me back but never..l tried live chat waited 40 mins no response anyone have any idea
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Anonymous
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Ive heard of peoples payments not going through because of various errors but most were successful after making more attempts.

 

If you dont want to visit a high-street store then fine, just keep trying.

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Anonymous
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Hi,

 

 

If they are slow in getting back to you then e mail o2 https://www.o2.co.uk/apps/help/help

 

Although you will prpbably be best advised to ring them back or go into a Store to Upgrade.

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Anonymous
Not applicable
I rather do everything online tbh but have you heard anyone else getting same problem or is this first time hearing it?
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Anonymous
Not applicable

Ive heard of peoples payments not going through because of various errors but most were successful after making more attempts.

 

If you dont want to visit a high-street store then fine, just keep trying.

Message 4 of 4
2,150 Views