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4S - Poor signal strength and slow 3G

Anonymous
Not applicable
My phone is forever dropping calls. The O2 coverage map says I should get good signal where I live and also strong 3G. I hardly get 3G at all.

Today at work we had three iPhones next to each other. One on three one on t-mobile and mine on O2. We ran speedtest on all of them.

The one on three got a ping of about 100ms, download 8mb, upload 3mb.

The one on t-mobile got a ping if 130ms, download of 4mb and upload of 1.5mb.

Mine on O2 hardly connected. After several failed attempts to get speedtest to even connect to a server, I got 600ms ping, 0.0mb upload and 0.01mb download.

I got the same results each time I tried.

I had 3 bars and 3G showing. The others had 5 bars.

To send picture messages I have to change my phone setting so it shrinks the image size before sending.

This is not on at all!! I thought i2 weren't meant to be the best?!

I have the same issues at home. Have tried other O2 sims with same results.

Why won't O2 sort out their rubbish network?

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Anonymous
Not applicable
Do you know web they're going to have the best 4g?
Message 31 of 33
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MI5
Level 94: Supreme
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Registered:
The 4G roll out is starting this summer and has to be fully complete and implemented by the end of 2015.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 32 of 33
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adamtemp64
Level 66: Unequalled
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Registered:
http://www.o2.co.uk/4g has a lot of info
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 33 of 33
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