4G buffering

[viridis Level 56: Guvnor]

Thats a pretty high ping result tbh.
Can you manually select a closer server in the speedtest app settings and check the ping again.

[MI5 Level 94: Supreme]

Test your jitter and packet losses here http://www.pingtest.net/

[viridis Level 56: Guvnor]

I'm getting a better ping from Paris on both 3g and 4G with better upload speed on both and I have 1 bar of 4g

[viridis Level 56: Guvnor]

On 3 bars of 4g I'd expect a ping of 15-40 (depending how close to the local server) and speeds of 15Mb+ dl and at least 5Mb up

[Anonymous]

Hmm I think I might have to ring O2 about this then as the ping rate is quite high.

Thanks for everyone's input

[Anonymous]

O2 seem to think it's a handset fault and have refered me to apple? Hmmmmm

[MI5 Level 94: Supreme]

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@Anonymous wrote:
O2 seem to think it's a handset fault and have refered me to apple? Hmmmmm

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It could be, as I have suggested, but you need to try on WiFi to confirm it or otherwise......

[Anonymous]

I'll give wifi a whirl before I take it to apple. Thanks again for your help everyone!

[MI5 Level 94: Supreme]

No worries - Hope you get it sorted

[Anonymous]

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@Anonymous wrote:
I'll give wifi a whirl before I take it to apple. Thanks again for your help everyone!

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I hope you get this resolved one way or another so you can get back to enjoying the phone and Network Service.  😄