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4G - Bar removed not connecting.

DeannaNicolee
Level 1: Joiner
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I paid my bill late so my network and 4G were barred. I paid the bill and spoke to Tech support and the bar was removed. I have since been able to make calls and receive calls but my 4G will not work. I have contacted support again and they advised to wait 24h. It has been 30h since the bar has been removed and I still cannot use my 4G. I have rebooted countless times, done a network re-set and removed and reinserted my SIM but still no luck. Any suggestions? 

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MI5
Level 94: Supreme
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Registered:

@DeannaNicolee 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127535 Posts
  • 614 Topics
  • 22169 Solutions
Registered:

@DeannaNicolee 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
153 Views