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4 days for voicemail messages to come through

Anonymous
Not applicable

on ‎16-12-2014 07:17

on ‎16-12-2014 07:17

Can anyone please explain why it is tking 4 days for voicemails to be notified to my i-phone 6?

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Anonymous
Not applicable

on ‎16-12-2014 07:23 - last edited on ‎24-12-2014 11:46 by

on ‎16-12-2014 07:23 - last edited on ‎24-12-2014 11:46 by

Hi


It has been known for delayed messages such as text and voicemails which may be possibly down to mast congestion or how busy the network is.

Some have said when they have turned thei phone off and on or used airplane mode (handset dependant) this then seems to help refresh the connection between phone and network.

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Anonymous
Not applicable
In response to Anonymous

on ‎16-12-2014 07:37

on ‎16-12-2014 07:37

You could also try your SIM card in an alternative phone as a process of elimination to rule out either the SIM card or iPhone. O2 provide free sim adapter kits in their shops which makes a nano sim into a micro or standard one if the alternative phone takes another size SIM card.

Also try turning voicemail off and back on.

1760 turns it off
1750 turns it back on.
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Cleoriff
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on ‎16-12-2014 08:37

on ‎16-12-2014 08:37

You could check your network status here...

http://status.o2.co.uk/

Veritas Numquam Perit

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MI5
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In response to Cleoriff
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on ‎16-12-2014 08:41

on ‎16-12-2014 08:41

Most likely a network issue in your area.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎16-12-2014 08:59

on ‎16-12-2014 08:59

I'm going with a mast issue. Does it only happen in your local area?
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