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Anonymous
Posts: 0

3g

Can any tell me how to get my 3G on please it's been off for two days now.
Posts: 93,109
Topics: 751
Registered: ‎14-01-2013

Re: 3g

[ Edited ]

Hi @Anonymous have a look at the network status here https://status.o2.co.uk/

There may be a mast down in your area...

Also try turning the phone off and back on again...

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 109,091
Topics: 561
Solutions: 14,438
Registered: ‎04-04-2012

Re: 3g

Also check it’s still switched on in phone settings, try rebooting the phone and text the word “active” to 2020 to reset the network settings on phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: 3g

Thank you all for help it's an issue with my phone o2 networks all ok in my area xx
Posts: 109,091
Topics: 561
Solutions: 14,438
Registered: ‎04-04-2012

Re: 3g

If it’s your SIM card, just pop into your nearest o2 shop and they will swap it for free for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)