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0.1 meg data speed while roaming. Capped?

Anonymous
Not applicable
Hi

I'm enjoying a few days in the Isle of Man. However, the speedtest app says I'm getting 0.1 meg on both Sure and Manx Telecom

I suspect the rate is being capped as speedtest starts higher and quickly drops to a steady 0.1. No such problems at home

Anybody know if this is normal or if it can be 'fixed'? If so, how?

Ta!
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MI5
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The home network will always take priority over any roaming network, but add to that the fact that O2 roaming speeds are heavily throttled all over EU you don't have a good mix.
You can get by with emails and low level surfing but forget streaming or anything that is data intensive.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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Normal - Travel data is heavily throttled to discourage use.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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Using the Speedtest app will also use your data allowance, but if you're having a roaming problem, it's a problem with the Isle of Man networks, not O2.

I DO NOT WORK FOR O2



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MI5
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Strangely, every network in Europe has a problem when an O2 customer is roaming on it with "unlimited" data wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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I popped into the Sure shop and was assured there were no known problems with the network.

But if it's 'normal' then it's not joyous to be paying for it.
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MI5
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The home network will always take priority over any roaming network, but add to that the fact that O2 roaming speeds are heavily throttled all over EU you don't have a good mix.
You can get by with emails and low level surfing but forget streaming or anything that is data intensive.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 19
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Cleoriff
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Remember we are entering holiday season....so expect speeds to be throttled... maybe over the next few weeks?

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MI5
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Always.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Cleoriff
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@jonsie wrote:

You think it's throttled now.....just wait wink


Gotta agree with that....:smileysad:

Veritas Numquam Perit

Girl in a jacket
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