on 12-10-2017 11:39
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
12-10-2017 17:10 - edited 12-10-2017 17:12
To check what bolt-ons you have, you can do that in My O2 when you click into View tariff and allowances. The section on the page looks like this (on PC):
Let us know how you get on and if you're still struggling?
on 12-10-2017 17:24
thankfully, it seems to have resolved.
not sure why.
I did turn it off and then on again...
Great news! Glad to hear it and thanks for coming back to let us know!
on 12-10-2017 17:32
Possibly a temporary network issue though turning off and on has been known to be a fix for others. Anyway it's good to know that it is working again.