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no service

Anonymous
Not applicable

on ‎23-11-2012 00:35

on ‎23-11-2012 00:35

I've now had no service for 72 hours. I've got an Iphone 4 and O2 states coverage is fine in my area. But if I'm not at home with home wifi, I can't call, text, connect to the internet... anyone got any idea why???

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jonsie
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on ‎23-11-2012 00:38

on ‎23-11-2012 00:38

Have you tried a sim clean, reset the network settings or a restore?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
Not applicable
In response to jonsie

on ‎23-11-2012 07:26

on ‎23-11-2012 07:26

have you powered the phone on and off?
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Anonymous
Not applicable

on ‎24-11-2012 06:42

on ‎24-11-2012 06:42

If this hasn't resolved yet after re booting or swapping out the SIM card then possibly having an apple genius check out the handset could be your next avenue.

Ensure you book an appointment first.

slight_smile
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jonsie
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In response to Anonymous
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on ‎24-11-2012 13:26

on ‎24-11-2012 13:26

....will we ever know?Smiley Frustrated

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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