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Level 1: Joiner
Posts: 3
Registered: ‎17-02-2017
Accepted Solution

need unlock my phone and now don't have any phone to call

can maque it in the chat how can unlok puk from my phone

Posts: 53,044
Topics: 471
Solutions: 2,930
Registered: ‎04-01-2009

Re: need unlock my phone and now don't have any phone to call

The PUK can be found in My O2 or possibly here : http://www.o2.co.uk/apps/getPUK/welcome

Also you can contact customer service on live chat when yhey open in an hour or so :

http://www.o2.co.uk/contactus

 

 

Posts: 44,112
Topics: 515
Registered: ‎14-01-2013

Re: need unlock my phone and now don't have any phone to call

Does the op want a PUK.... or just to unlock his phone @jonsie?

Slightly confusing post ...and the difference between unlock and unblock....#justasking Smiley Wink

*The Game Is On*


Posts: 44,112
Topics: 515
Registered: ‎14-01-2013

Re: need unlock my phone and now don't have any phone to call

[ Edited ]

Yes I see PUK was mentioned in his actual post....of course that can be found in My O2 as wellhttp://www.o2.co.uk/myo2

EDIT...apologies all info given. I may just go back to bed....LOL

*The Game Is On*


Posts: 66,979
Topics: 435
Solutions: 7,069
Registered: ‎04-04-2012

Re: need unlock my phone and now don't have any phone to call


Cleoriff wrote:

Yes I see PUK was mentioned in his actual post....of course that can be found in My O2 as wellhttp://www.o2.co.uk/myo2


That's the easiest place to go for it too I'd say.

It's under "device details"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Posts: 53,044
Topics: 471
Solutions: 2,930
Registered: ‎04-01-2009

Re: need unlock my phone and now don't have any phone to call

Definitely says PUK and not PAC....

Level 57: Major
Posts: 9,070
Registered: ‎31-03-2010

Re: need unlock my phone and now don't have any phone to call

People do get them confused. Perhaps the OP can come back and clarify? @Jorge_ROCHA Do you need to unlock or unblock your phone?

Posts: 66,979
Topics: 435
Solutions: 7,069
Registered: ‎04-04-2012

Re: need unlock my phone and now don't have any phone to call

Indeed they do. Sometimes with disastrous consequences.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Posts: 53,044
Topics: 471
Solutions: 2,930
Registered: ‎04-01-2009

Re: need unlock my phone and now don't have any phone to call

Yep, hard locked if inputting the wrong code.