iphone 4 problem - urgent

[Anonymous]

hi

i have an i phone 4 on o2.

i then bought a second i phone 4, bought a new sim from giff gaff for use in this.

i had problems with the transfer of the giff gaff sim - i was migrating a number from tesco.

As the giff gaff sim wasnt working in the new iphone, i put it in my i phone which runs on o2 and updated the settings on a link that appeared by text.

subsequntly i have realised this is not right and this giff gaff sim was put back in the new i phone and activated correctly.

now my o2 iphone will not connect correctly to the internet. can any one help me with this?

i look foward to hearing from you kind regards lucy

[Anonymous]

Text active to 2020

[Anonymous]

thanks for the reply.

i have tried this and the following message has been received:

unfortunatley we had problems dealing with your request for settings,

please contact customer services.

any more ideas? other than call O2

thanks 

[Anonymous]

Make sure your data settings are:

Cellular data network: mobile.o2.co.uk
Username: vertigo
Password: password

[Anonymous]

or try this is not working.

Settings > General > Reset > Reset all network settings

[macblank]

This is easier


http://www.o2.co.uk/support/generalhelp/howdoi/getphonesettings

[Anonymous]

Have you looked at the link you have provided?

[macblank]

Yes

Why what are u getting

[Anonymous]

Not sure how that is easier, seems to send you round and round.

[Anonymous]

Tried both but it says giff gaff? not o2