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Voice Mail

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Anonymous
Not applicable

on ‎08-09-2017 16:37

on ‎08-09-2017 16:37

I have an Apple SI phone and have set up my voice mail message but I cannot receive mesages.  When calling myphone it just rings and rings and does not go to voice mail.  I have tried the usual advice but does not work. Does 02 have to activate something?

 

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MI5
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on ‎08-09-2017 17:29

on ‎08-09-2017 17:29

I suggest you speak to customer service then.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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‎08-09-2017 16:54 - edited ‎08-09-2017 16:57

‎08-09-2017 16:54 - edited ‎08-09-2017 16:57

Try dialing 1750 to turn on voicemail.
Do you have Tugo installed?
If so, turn on voicemail in the Tugo settings too.

more voicemail help here https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎08-09-2017 17:23

on ‎08-09-2017 17:23

1750 doesn't do anything but thanks. I've checked on my settings and it shows as on.
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MI5
Level 94: Supreme
In response to Anonymous
  • 148933 Posts
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Registered:

on ‎08-09-2017 17:29

on ‎08-09-2017 17:29

I suggest you speak to customer service then.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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